Our Privacy Commitment:
At InsureLink Insurance Services (“InsureLink,” “we,” “us,” or “our”), we respect your privacy and are committed to safeguarding your personal information. Please review this Privacy Policy to understand what information we collect, how we use and share it, and the measures we take to protect it. By using our services or website, you acknowledge and accept the practices described in this policy.
What Information Does InsureLink Collect About You?
We collect information in the following ways:
Directly from you:
- When you request a quote
- When you complete forms or applications
- To service policies or process claims
- When making payments
- When participating in promotional programs or marketing campaigns
- When you opt into text or email alerts
- Through online chat or when setting up an account
Automatically through your devices:
- IP address, browser type, and device information
- Browsing activity and interaction with our website
- Metadata and online identifiers
From third-party sources:
- Consumer reporting agencies
- Marketing and analytics providers
- Social media sites (e.g., Facebook, LinkedIn)
- Data aggregators
We may use tools like Google Analytics to help understand website usage and improve services. To learn more, visit www.google.com/policies/privacy/partners.
Examples of Personal Information Collected
| Category | Examples |
|---|---|
| Personal Identifiers | Name, address, phone, email, IP address, date of birth, driver’s license |
| Personal Characteristics | Age, marital status, gender, medical condition, military status |
| Service/Product Info | Policy numbers, payment history, claims, coverage, employment info |
| Multimedia/Audio | Customer service calls, voicemails, chat records |
| Online Activity | Browsing history, interactions with ads or website features |
| Inferences | Preferences, behavior patterns, service interests |
We do not collect biometric or geolocation data.
Why Do We Use or Share Your Information?
- To provide and service insurance policies
- To process payments and claims
- To fulfill legal obligations or detect fraud
- To conduct customer service and support
- To market relevant products and services (with your consent)
- To improve services and website functionality
Text and Email Communication Consent
By providing your contact information, you agree to receive:
- Text messages (SMS) and emails regarding quotes, renewals, promotions, and customer service
- Communication may be automated and message/data rates may apply
You may opt out at any time by replying “STOP” to text messages or clicking “Unsubscribe” in emails.
How Does InsureLink Use Cookies or Tracking?
We use cookies and similar tracking tools to enhance your experience. You can manage cookie settings through your browser. For full details, please review our Cookie Policy.
How We Safeguard Your Information
We use reasonable administrative, physical, and technical safeguards to protect your data. However, no method of transmission is completely secure, and we encourage you to take appropriate precautions.
Where and How Long We Store Your Data
All data is stored securely in the United States and retained only as long as necessary to fulfill business, legal, or regulatory requirements.
Your Privacy Rights
You have the right to:
- Opt out of marketing communications
- Request access, correction, or deletion of your personal data
To make such a request, please call us at 562-222-5151 or visit www.insurelink.biz.
Notice for California and Texas Residents
You may have additional privacy rights under state law. Please refer to our supplemental privacy notice for more information.
Policy Updates
This policy may be updated from time to time. Changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to check back regularly.
SMS Privacy Policy
- Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
- Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact Us
InsureLink Insurance Services
ATTN: Privacy Department
4501 Orange Ave
Long Beach, CA 90807
service@insurelink.biz | 562-222-5151
www.insurelink.biz
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